Shipping & Returns

Shipping Information

Domestic Orders

We offer a number of Shipping options. USPS (Priority Mail, 1st Class Mail and Parcel Post) are all available now. UPS (various services at cost) and FedEx (various services at cost) are coming soon. For more information, please contact me via the contact us page and select Info from the drop down list.

International Orders

We offer various shipping options for our international customers from USPS (Mail) and UPS coming soon. These items are at cost to the purchaser. A separate shipping charge may be incurred to cover additional charges as assessed be each of the carriers. Please contact me for detailed information or international shipping costs by selecting the Info Dropdown on the contact us page.

Purcahser is responsible for all Customs Duties / VAT / GST and or any other Import Related Taxes, that his or her country may assess on imported items. BNM Hobbies will not devalue or lower the total price of an order to help avoid these various taxes as it's against the law.

All orders international orders will be insured for their full value to cover any loss or damage during transit and optional insurance on domestic shipping will be available shortly.

Returns

Defective Products

Please contact me before returning any products for repair / replacement. BNM Hobbies will issue an RMA for return, of product, Purchaser is responsible for return postage to BNM Hobbeis unless prior arrangements have been agreed upon.

Damaged Products

If the product was damaged during shipping, please retain all packaging and the items and if possible, take pictures so that a claim can be filed with the carrier. BNM Hobbies will work with you to get this completed and filed to ensure a speedy claim.

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